Client interface: Account

Client can update personal/company information and login password here. But not Registration Name!

Clicking on 'Update' button will update database with current client data.

Clicking on 'Restore' button will reload and display client data from database.

In order to change login password client should set his current password and new password (twice) and click on 'Change' button.

 Client interface: Orders

 Client can review orders and manage licenses here.

ORDERS TABLE 

All active orders are listed in this table.

Order ID, Program name, Order date, Number of licenses (total/activated) and payment info is available for each order.

By clicking on button client can see active licenses for selected order.

LICENSES TABLE

All active licenses for selected order are displayed here.

Site code, Machine ID, Note, Date of activation and Expiration date (in case of limited license) information is displayed for each license.

Activation code for each license can be viewed by opening activation email panel (   button)

  ADD NEW LICENSE BUTTON

This button is used for adding new licenses and is available only in case there are unused licenses left. Site/MID codes are required for activation.

Client should set Site code, Machine ID code, Note (if required) and click on "Add new license" button to add new license.

  LICENSE UPDATE (REACTIVATION / TRANSFER) BUTTON

 
LICENSE REACTIVATION
 
Computer could crash, client could format drive or install new operating system without removing license first. Client can use this option to reactivate lost license on original computer without valid removal code.

Client should set Site code, Machine ID code, Note (if required) and click on "Update license" button to reactivate license.

ACEN will compare old and new locking parameters and based on locking/activation options determine if license can be reactivated.

In case too many locking parameters are different client should contact you directly and ask for activation code. You will be able to manually check and compare locking parameters in activation panel.

LICENSE TRANSFER 

Client should set Site code, Machine ID, Note (if required), valid Removal code and click on "Update license" button to transfer license to new computer. (NOTE: Transfer feature is not possible with FRSI software..)

  LICENSE REMOVAL BUTTON

Client can remove license with valid removal code. Original license will be deleted and new license will be granted for appropriate order.

This button is not available for programs with limited license enabled.

  ACTIVATION EMAIL PANEL BUTTON

This button will open activation email panel. 

 By default, user can not edit email message before sending it.

NOTES:

Small note (up to 30 characters) can be added when updating existing or adding new license. This note will be displayed in licenses table right after activation code. Client can use this information to identify each license (by setting license owner name or computer name for example).

At this point make sure your email address is correct in order to receive the information by email. Once you receive your activation information, you can copy and paste the activation code into the proper field to activate your software.

If you still have questions, you can always email me at mreade@frsi.ca

So, lets get started and to to the Activation Center by selecting ................LETS GO!